Privacy Policy

Last updated: 7 May 2026

Who this site is for

Mobile Mechanic in Colchester helps Colchester drivers request mobile mechanic help. It collects vehicle and contact details so the problem can be understood and replied to where possible.

Information collected

If you send the contact form, the information may include your name, phone number, email address, vehicle details, postcode or location, urgency, and notes about the vehicle issue. If you call, call metadata such as caller number, called number, time, call status, and voicemail recording details may also be processed.

How requests are used

Requests are used to understand the vehicle problem and contact you about the job. Details may be shared with a local mobile mechanic who can respond. Details are not sold as general marketing data.

Calls and voicemail

Calls may be answered by an automated voicemail flow. If you leave a message, the recording and related call details may be emailed to the site owner and, where a mechanic is in place, to that mechanic for follow-up.

Service providers

The site is hosted on Vercel. Form and call notification emails are sent through Resend. Phone calls and voicemail are handled through Twilio. No API keys or secrets are stored in the public site.

Your choices

You can request access, correction, or deletion of request details by contacting george@laneconsultancy.com. Some operational records may be retained where needed for security, legal, or accounting reasons.